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Privacy Statement

 

Benoa / Meubel Stunter V.O.F, hereinafter referred to as Benoa, located at Engelseweg 149, 5705AD Helmond is responsible for processing personal data  as described in this privacy statement.

Contact details

www.benoa.nl
info@benoa.nl

The Department of Administration is Benoa's Data Protection Officer. The department can be contacted at administratie@benoa.nl.

 

Personal data we process

Benoa processes your personal data because you use our website and/or because you provide us with these data. Below you will find an overview of the personal data we process:

- First name and surname
- Gender
- Address details
- Telephone number
- E-mail address
- Other personal data whcih you actively provide, for example by creating an account on our website, in correspondence and by telephone.
- Location detalis
- Details of your activities on our website
- Internet browser and device type

 

Sensitive personal data that we process

Our website does not intend to collect data about website visitors who are younger than 16 years old unless they have permission from their parents or a guardian. However, we cannot verify wether a visitor is older than 16. We therefor recommend that parents be involved in the online activities of their child, in order to prevent data being collected about children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at administratie@benoa.nl and we will remove this data..

 

For what purpose and which basis do we process personal data?

Benoa  processes your personal data for the following purposes:

- To handle your payment
- To send you our newsletter and/or leaflets
- To be able to call you or send you an email if this is necessary in order to be able to carry out our service.
- To inform you about changes in our services and / or products
- To offer you the posibility to create an acocunt
- To deliver goods and services to you
- Benoa analyses your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences
- Benoa also processes personal data if we are legally obliged to do so, such as data we need for our tax returns.

 

Automated decision-making

Benoa  does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without the involvement of a human being (for example an employee of Benoa). Benoa uses the following websites and/or social media channels:

  • benoa.nl, where you can enter data to purchase products and services,
  • LinkedIn for maintaining business networks
  • Facebook and Instagram
  • Google Analytics, for imporving the websites and making relevant offers.

 

How long we keep personal data

Benoa does not store your personal data for longer than strictly necessary to realize the purpose for which data is collected. We use the following retention periods for the following (categories) of personal data: (Category) personal data, gender, date of birth, place of birth, address details, telephone number, email address, IP address, other personal data, location details, activity on the website, surfing behavior on the websites, app details, internet browser and account number.

 

Sharing of personal data with third parties

Benoa  does not sell your data to third parties and will only provide it if it is necessary for the execution of the agreement or to comply with a legal obligation. We conclude a prcessor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Benoa remains responsible for these processes.

 

Cookies, or similar technologies, that we use

Benoa uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your PC, tablet or smartphone when visiting this website for the first time. Benoa uses cookies with a purely technical functionality. They ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behaviour so that we can offer you customized content and advertisements. When you first visited our website, we already informed you about these cookies and asked for your permission to place them. You can opt out of cookies by setting your internetbrowser so that it no longer stores cookies. In addition, you can also delete all data that was previously stored via the settings of your browser. Please visit: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/ for more information.

Viewing, modifying or deleting data

You have the right to view, correct or delete your personal data. In addittion, you have the right to withdraw  your consent to the data processing or to object to the processing of your personal data by Benoa and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to administration@benoa.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Please make sure that your passport photo, MRZ (machine readable zone), passportnumber and Citizen Service Number (BSN) are blackened in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Benoa would also like to point out that you have the option to file a complaint with the National Supervisory Authority, the Dutch Data Protection Authority.
You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

 

How we secure personal data

Benoa  takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or if there are indications of misuse, please contact our administration at administratie@benoa.nl   

 

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